How to remove factory reset protection (Google Account lock) on spreadtrum devices like itel

Factory Reset protection is the new security google added to android lollipop. When you reset the device from recovery menu, FRP switch is tripped which will ask the user to input the Google account that was previously used on the device. Even though this was made for security reasons, we sometimes forget the account details that was on the device before reset so stuck on input Google account details.

The following tutorial below will show you how you can remove FRP on Spreadtrum devices like iTel which have included this security on their new devices.

Note

Make sure device have at least 30% battery life

Do this at your own risk

Follow the screenshots or read the tutorial below

Download GSM Resolved app from here

Insert SIM card into phone and boot it up

Call the number inside the phone

Answer the call by swiping up to message icon

Select Write your own message from the pop up

It will now take you to messaging app

Now tap the Call icon found near the number you used in calling

It will take you to dialer app

Click on contacts icon (head near call button)

Now select any contact

Click on the menu icon (3 dots) at the top right and select Share

Select Xender from the list of apps that popup

Connect device to PC and transfer GSM Resolved app to phone (you can also send it using Xender)

Under Xender, swipe to files tab, then navigate, locate an install GSM Resolved app

Launch it after installation is complete.

After launching GSM Resolved, you will be faced with Settings page

Scroll down and select

Factory data reset > Factory data reset > Reset Phone > ERASE EVERYTHING

Wait for reset process to complete

Phone will reboot and you can now set it up without it asking for Google account.

Note that this method will work only on devices with 2015 and January 2016 Android Security Patch.

Update
If this method didn't work for you, follow the new method on how remove frp on these devices with 2016 security here